La gestión de procesos en la industria: El caso de la industria petrolera

Luís Andrés Hidalgo-Bonifaz, Fernando Ricardo Márquez-Sañay, David Mesías González-Escobar, Rosa Cecilia Cargua-López

Resumen


El presente artículo de revisión tiene por objetivo analizar el concepto de gestión de procesos, su aplicación y su importancia en la industria petrolera. Se revisan los antecedentes e incluye un análisis del funcionamiento de la gestión de procesos y su aportación a la industria petrolera. La metodología utilizada ha seguido un proceso de identificación y análisis de los recursos, esto incluye la definición de la gestión de procesos y la importancia y los ejemplos de su aplicación en la industria petrolera.


Como resultado se da a conocer un análisis detallado de lo que implica la gestión de procesos en la industria petrolera. La definición y los beneficios de la gestión por procesos son el foco principal, así como la forma en que se aplica. Además, se muestran algunos ejemplos de empresas petroleras que se han beneficiado de la gestión de procesos.


Palabras clave


Gestión por procesos; industria; industria petrolera; análisis.

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Referencias


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DOI: https://doi.org/10.23857/pc.v5i2.1283

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